Privacy Policy

AS AQUA WATER PURIFIER SALES AND SERVICES Privacy Policy

Effective Date: February 22, 2024

This Privacy Policy describes how AS AQUA WATER PURIFIER SALES AND SERVICES (“AS AQUA”, “we”, “us” or “our”) collects, uses, and shares personal information of users of our website asenterprisesquatech.com (the “Site”). This Privacy Policy applies to the Site, our interactions with you through WhatsApp, email subscriptions and any other AS AQUA products, services, sales, marketing or events (collectively with the Site, the “Services”).

Brand Services

  • Water Purifier Repair & Services
  • Water Purifier Repair & Services-Aquasure
  • Water Purifier Repair & Services-Aquaguard
  • Water Purifier Repair & Services-Pureit
  • Water Purifier Dealers
  • Water Purifier Dealers-Pureit
  • Water Purifier Dealers-Kent
  • Water Purifier Dealers – Aquaquard
  • RO Water Purifier Repair & Services
  • RO Water Purifier Repair & Services-Pureit
  • RO Water Purifier Repair & Services-Kent
  • RO Water Purifier Repair & Services-Aqua Grand
  • Commercial RO Water Purifier Repair & Services
  • Commercial Water Purifier Dealers
  • Water Softener Dealers

By using the Services you agree to the collection, use and sharing of your information as set forth in this Privacy Policy. We urge you to read this Privacy Policy carefully.

Information We Collect

We collect information about you when you use our Services. This includes:

  • Contact Information that allows us to communicate with you, such as your name, phone number, email address or postal address. We collect this through web forms, subscriptions, inquiries or other customer account creation.
  • Demographic Information including preferences and interests.
  • Commercial Information such as products or services purchased, obtained, or considered.
  • Additional Information you may submit to us or that we may collect in order to provide Services to you based on the context, such as dietary restrictions, family status, hobbies or product preferences.

We get this information directly from you when you provide it to us, automatically through use of cookies and similar technologies described below, or from third parties.

Information from Technology

We collect information when you interact with the Services:

  • Log Data: We automatically log information about you and your computer or mobile device when you access the Services. This log data includes your Internet Protocol (IP) address, access times, browser type and settings, the web page you were visiting before you came to our Site, information you search for on our Site, locale preferences, identification numbers associated with your devices, mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your Files, and other interactions with the Services.
  • Cookies: We use “cookies” to recognize you and customize your experience. A cookie is a small file that a website or its service provider transfers to your device through your web browser (if you allow). These cookies enable the website to recognize your browser and capture and remember certain information. For example, we use cookies to personalize ads for you, remember your preferences, and analyze website traffic and trends.
  • Web Beacons: We use web beacons alone or in conjunction with cookies to compile information about your usage of the Services and interaction with emails from us. Web beacons are electronic images that can recognize certain types of information on your computer, such as cookies, the time and date you viewed a page, and a description of the page where the web beacon is placed. These beacons may be used on our Sites or in emails relating to your use of the Services.
  • Pixel Tags and Other Similar Technologies: Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services.

We use Google Analytics, which uses cookies and web beacons described above, to help analyze use of the Services. Through Google Analytics we collect and store data such as how often users visit the Site, what pages they visited, what other sites they visited prior to visiting our Site, whether they are new visitors or returning visitors, what browser they are using, their approximate geographic location when accessing our Site and other similar data. We use this data to improve content on the Site, evaluate Site effectiveness, analyze trends, and administer the Site. We may disclose this data to third parties in aggregate anonymous form. You can opt-out of collection by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

Information from Others

We receive information about you from other users, when they submit content through the Services. For example, we may receive information when a user submits your contact information to invite you to the Services.

We use your information for a variety of business purposes such as:

How We Use Information

  • Provide, maintain, improve and develop relevant features and content for you and to allow you to participate in the Services’ features such as posting content, commenting or sharing content;
    Sending you confirmations, updates, security alerts, support and administrative messages, technical notices, updates, and requested information;
  • Communicate with you about products, services, surveys, offers, promotions, rewards and events and provide news and information;
  • Personalize and customize your use of the Services;
  • Process, evaluate and respond to your inquiries and requests;
  • Create and administer accounts, provide customer support and training;
  • Investigate and address your concerns;
  • Troubleshoot problems, enforce our Terms of Service, this Privacy Policy and other applicable agreements and policies;
  • Aggregate data for internal and external business purposes;
  • Prevent, discover and investigate violations of this Privacy Policy and attempts to harm AS AQUA or others.

Legal Bases for Processing Data: Our legal grounds for processing information about you under EU data protection laws, to the extent the EU General Data Protection Regulation 2016/679 (GDPR) applies to you, are set forth in our Terms of Service.

How We Share Information

We disclose information as set forth below and where individuals have otherwise consented:

  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share information with vendors and service providers, including providers of hosting services, cloud services and other information technology services providers, event management services, email communication software and platforms and other communication services, advertising and marketing services providers, payment processors and merchant banks, analytics providers, customer service providers and product fulfillment and delivery providers. Pursuant to our instructions, these parties will access, process or store personal information in the course of performing their duties to us.
  • Have Your Consent: We share your information other than as described in this Privacy Policy if we notify you and you consent to the sharing.
  • De-identified and Aggregate Information: We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated demographic information with prospective business partners or vendors.
  • As Required By Law and Similar Disclosures: We may access, preserve, and disclose your personal information, other account information and content if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) respond to your requests; or (iii) protect yours’, ours’ or others’ rights, property, or safety.
  • Merger or Acquisition: If AS AQUA undergoes a business transaction like a merger, acquisition by another company or sale of all or part of its assets, your information may be among the transferred assets.
  • Related Companies: We may also share your personal information with our Related Companies for purposes consistent with this Privacy Policy.

Choices and Access

  • Tracking Technologies Generally:

Regular cookies generally may be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. For more information, please consult the manual of your browser or device. Most modern browsers also allow you to send “Do Not Track” requests.

However, our systems are not configured to respond to “Do Not Track” requests from browsers or similar mechanisms. To manage cookies received through HTML emails from AS AQUA, you may adjust your email client settings to disable functionality that enables remote images to load and read cookies in messages.

  • Accessing and Correcting Information: You may review, update, supplement or correct your personal data. You can access information associated with your account by logging into your account. If you wish to modify or delete your account or request the deletion of personal data you cannot modify or delete through your account settings, please contact us. We will use reasonable efforts to modify or delete any personal data that is inaccurate, or has been processed in violation of the Privacy Policy, as requested.
  • Withdrawing Consent and Opting Out: You may unsubscribe from our promotional emails at any time by following the unsubscribe instructions located at the bottom of each email. After you unsubscribe, we will not send you further promotional emails but may continue to contact you regarding transactions you have entered into, services you have requested or for other non-promotional purposes. Withdrawing consent does not apply retrospectively and does not affect any collection, use, disclosure, retention or storage until the consent is withdrawn.

Data Retention and Deletion

We retain personal data, including your name, email address, and phone number, email, and phone history with AS AQUA, as long as you maintain an account to use our Services. We will also retain relevant personal data during the period in which any claims may potentially be brought related to your use of the Services, or for as long as we reasonably require for our operational purposes, such as account management, regulatory obligations, dispute resolution or fraud prevention. We can delete your personal data upon request as described above.

Data Security

No data storage or transmission over the Internet is fully secure. We maintain commercially reasonable technical, administrative and physical practices to protect the security of the information we collect and process. However, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other human error also pose risks. You can help by taking precautions including:

  • Do not share or use your account username or password with anyone. If you believe your username or password has been compromised, change it immediately via your account.
  • Use strong passwords for all your online accounts.
  • Be vigilant for email hoaxes and phishing. We or our users will not ask you for your password or other sensitive account information, so any such request suggests attempted fraud. We recommend that you report such messages to us immediately at the email or phone number available through our Site or call us to verify any email before providing personal information or confidential documents.

Minors

The Services are not intended for users under the age of 18. We do not intentionally gather personal data from visitors who are under the age of 18. If a child under 18 submits personal data to AS AQUA and we learn that it is the personal data of a child under 18, we will attempt to delete the information as soon as possible. If you believe that we might have personal data from a child under 18, please contact us.

Supervisory Authority

If European (including UK) data protection law applies, you have the right to lodge a complaint with the supervisory authority in the EU Member State of your usual residence or place of work or in which an alleged infringement occurred.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the terms of the then current Privacy Policy if you continue to use the Services after the Effective Date.

Do Not Track

Do Not Track “DNT” is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. At this time we do not respond to DNT signals.

Third Party Sites

The Site may contain links to websites and services that are owned or operated by third parties (each, a “Third Party Site”). Any information that you provide on or to a Third Party Site or that is collected by a Third Party Site is provided directly to the owner or operator of the Third Party Site and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we are not responsible for the content, privacy or security practices and policies of those Third Party Sites. To protect your information we recommend that you carefully review the privacy policies of all Third Party Sites you access.

Privacy Policy Changes

AS AQUA reserves the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon notice, which we may provide to you via email, sms or by posting the updated Privacy Policy on the Site. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Services after any modification to the Privacy Policy constitutes your acceptance of the amended Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AS AQUA WATER PURIFIER SALES AND SERVICES
H.No: 31-20/3/A
Seethammadhara
Visakhapatnam 530013
Andhra Pradesh
Phone: XXXXXXXXXX
Email: info@asenterprisesquatech.com